Customer Care & Billing Solutions

 

The Customer Care & Billing software is a tool set of different modules that covers the billing process using the customer care information.

 
 

The Customer Care info is centralized in one multi-page form, where all relative data can be accessed, like: Client’s address, Price plan, Subscribers, SIM cards, 
Invoices, Services, calls details and other data. 
The information that you get, can be exported to text file, or Excel spreadsheet.

The Billing is covered with few modules: Collector, Re-Calc, Calc-bundles, Invoice Generator and printing into PDF. More information can be found in the Modules.

 

Latest news

27 Nov 2019

After long testing period, we implemented successfully
a new packaging system, that enable to unbundle a marketing offer.
This unbundling can be done per subscriber.
It co-exists with Bundles as we always did.
Soon this system will be implemented at a major operator.

9 May 2018

XPertBilling GDPR Readiness programme update for our customers

On 25 May 2018, the EU General Data Protection Regulation (GDPR) will come into force, reflecting the importance of data protection in our increasingly digital world. For us it is important that the personal information of your customers and your own people is handled in accordance with GDPR.

XPertBilling is fully compliant to the GDPR rules, and it is already in production.

18 Apr 2018

We are happy to announce that XPertBilling products suite is fully compliant with the General Data Protection Regulation (GDPR).