Nextel, a Belgian integrator, focuses on SMEs, large enterprises, government institutions, healthcare and non-profit organisations and integrates a broad portfolio of ICT- and security solutions combined with its Lifecycle services. The company adopted a unique customer service approach with a fixed contact and a sustained focus on quality.
Nextel develop in-house CRM and other software that enable to supply excellent service to their clients. XPertBilling is the main CustomerCare& Billing software that collects Call Data Records from various suppliers & format, calculates prices and bill the clients. Nextel's software interacts with XPertBilling's database, which is located in Nextel's secure data center.
Nextel differentiates itself in the market by concentrating on the added value of its solutions and experienced major growth over the past 16 years. Today 320 employees serve 10,000 customers from the branches in Wommelgem and Zaventem.
More information can be found on www.nextel.be.